Play and Wellness Center Privacy Policy
Effective 12/1/25
Play and Wellness Center of Gainesville (“Practice,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected and used through our website. It does not replace our Notice of Privacy Practices, which governs how protected health information is handled once you become a client.
1. Purpose of This Website
This website is intended for informational purposes only. It does not provide therapy, mental health treatment, or crisis services.
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Use of this website does not establish a therapist–client relationship.
2. Information Collected Through the Website
Information You Voluntarily Provide
When you submit a contact or inquiry form, we may collect:
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Name
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Email address
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Phone number
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General information related to your inquiry
Please do not submit sensitive clinical or mental health information through website forms.
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Automatically Collected Information
We may automatically collect limited, non-identifying information such as:
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IP address
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Browser or device type
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Pages visited and time spent on the site
This information is used only to help us understand website usage and improve functionality.
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You may browse our website without submitting personal information. ​
3. How Website Information Is Used
Information collected through this website may be used to:
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Respond to inquiries
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Provide information about our services
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Improve website performance and security
Submitting information through this website does not guarantee services and does not establish a therapist–client relationship.
4. Relationship to Clinical Services & HIPAA
Therapy services are not provided through this website.
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A therapist–client relationship is established only after:
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Completion of intake documentation, and
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Acceptance into services through our secure electronic health record (EHR) system
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Once you are a client, the handling of your protected health information (PHI) is governed by our Notice of Privacy Practices, provided during intake, in accordance with HIPAA and Florida law.
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Our full Notice of Privacy Practices, which explains how we handle protected health information during therapy services under HIPAA and Florida law, is available upon request or within our intake materials
5. Telehealth and Client Portals
Telehealth services and access to clinical records are provided through secure third-party platforms and our EHR system, not through this website.
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Those platforms operate under their own privacy and security policies. We encourage clients to review those policies directly.
6. Cookies and Website Analytics
Our website uses cookies and similar technologies to support basic functionality and understand website traffic.
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Cookies:
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Do not collect protected health information
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Do not provide access to client records​
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Information Sharing
We do not sell, rent, or trade personal information collected through this website.
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Information may be disclosed only:
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As required by law
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To protect the safety, rights, or security of our practice or others
8. Data Security
We take reasonable steps to protect information submitted through our website. However, no method of electronic transmission is completely secure.
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By using this website, you acknowledge and accept this risk.
9. Children’s Privacy
This website is intended for use by adults. We do not knowingly collect personal information directly from children under the age of 13 through this website.
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Parents or guardians may submit inquiries on behalf of a child.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.
11. Your Consent
In using our site, you agree to our privacy policy.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
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Play and Wellness Center of Gainesville
info@playwellnesscenter.com